Why become a DHL ServicePoint?
A DHL ServicePoint in your store

A DHL ServicePoint is convenient for consumers, as they can pick up and send parcels whenever it suits them best. As a business owner, a DHL ServicePoint offers you several benefits, such as a fixed fee per parcel and guaranteed extra traffic in your store. 

More visitors, more customers

DHL ships thousands of packages every day. Each shipment may bring you a new face, meaning an additional customer. More customers across your store floor, mean more customers at your checkout.
 

Fixed fee per parcel

As a DHL ServicePoint, you receive a fixed fee per package. Does the shipper need help creating a label? Then your fee is even higher.

Fast and simple

Processing a package takes no time at all. Thanks to our digital tools, you can quickly find a package in your inventory. Processing a package takes less than a minute.

Visible and recognizable

Our yellow logo is recognizable to your customers. You get a free promotional package, making it easy for senders and recipients to find you. Your store will also be better found in Google.

Requirements for a DHL Service Point
Is my location suitable?

To become a DHL ServicePoint, your location must meet the following requirements:

  • Easily accessible to deliverers and customers
  • Open at least five days a week
  • Sufficient space to store the packages safely

Interested in becoming a ServicePoint but don't want to worry about it? Then consider installing a locker in or around your store. 

To the locker application form

From a DHL ServicePoint retailer "Over 1,000 Extra Customers a Year Thanks to DHL ServicePoint”

Doetinchem

Peer Garden Center

Peer Garden Center in Doetinchem is the place to go for garden greenery, decorative paving, and expert garden advice. Since 2017, customers have also been able to go there to collect parcels from the DHL ServicePoint. Owner Eef is very clear on the benefits of having the parcel point. “Greater footfall, a wider reach, and brand recognition. Most of them also pick something up from the shop, usually a bag of potting compost or a plant – particularly during the coronavirus, when everyone had to have a shopping cart to go through the store.”

From a DHL ServicePoint retailer "Quiet Sundays? Not Since We’ve Had a DHL ServicePoint in the Shop”

Assen

Avia

Avia, on Winkler Prinsstraat in Assen, has been around for forty years. Over the past twenty years, operator Alfons Moes has watched the gas station grow considerably. In addition to a renovation of the store and the installation of a car wash, 2014 saw yet another upgrade – a DHL ServicePoint on the premises. The benefits of the parcel point? “I have only positive things to say about the collaboration with DHL. In addition, the system in the store is extremely user friendly. There isn't really anything that could go wrong.”

From a DHL ServicePoint retailer “A great extra on top of what we already offer”

Zoetermeer

Bouwhof

Bouwhof has been an institution in Zoetermeer and surrounds for generations. Initially you could go there for all your odd-job materials, but now the two-floor store provides the biggest home and living retail experience in the province of South Holland. The store has had a DHL ServicePoint for a few years. DHL comes by every day to collect or deliver parcels – just like the customers. One of these is Mrs. De Booij. “We come by regularly, because my husband loves to do odd jobs and I like to get some décor inspiration for the home. And now we can also collect our parcels while we’re here!”

Become a DHL Access Point
DHL ServicePoint or Locker

We are continuously expanding our global network. Would you like to make your business an official DHL ServicePoint or do you have a suggestion for a suitable location? Let us know, and we’ll get started for you!

Would you like to become a DHL Access Point, but prefer not to have a ServicePoint inside your store? DHL also offers the option to install a locker. Want to know more? Read more here about installing a DHL Locker.

To the application form