Simple and secure
Ship and pick up at your convenience
Send or collect your parcel quickly and easily? You can – with a DHL Locker. Chances are, there’s one near you. They’re accessible at any time of day, and some are even available 24/7. No need to stay home waiting for the delivery. You’ll find the DHL Lockers in handy locations like supermarkets, gas stations, and sports clubs.
How do I pick up my parcel at a DHL Locker?
When your parcel is delivered to one of our lockers, we will send you an email, text or message in the My DHL app that will include a unique collection code. You then have five days to pick up the parcel. Please contact DHL Customer Service with any questions. We will be happy to assist you.
How to pick up a parcel
1. Select a locker
In the webshop, choose a DHL Locker near you as the delivery option. Is that option not listed? Then you can easily arrange it after checkout using track and trace or the My DHL app.
2. Wait for our notification
We will let you know when your parcel is ready via track and trace or the My DHL app.
3. Use your code to open the locker
The code we send is unique to you, which means you are the only one who can access the locker containing your parcel. Be sure to pick up the parcel within five days - otherwise it will be returned.
How do I send my parcel using a DHL Locker?
In addition to collecting parcels, you can also send or return parcels using a DHL Locker. You can do this with a shipping or return label attached to your parcel, or, as of recently, with a QR code.
How to send a parcel
1. Shipping label or QR code
Attach the shipping label to your parcel or download your digital QR code.
2. Scan the barcode or QR code
Go to a nearby DHL Locker and scan the barcode on your shipping label. Only have a digital QR code? Simply scan it using the locker screen. Then select the locker size you need.
3. Close the locker and confirm
Place your parcel in the locker, close the locker door, and tap 'Confirm'. You'll receive your proof of drop-off by email immediately. Our courier will collect your parcel shortly.
4. Sending multiple parcels?
Simply repeat the process for each parcel.
Label-free shipping via a DHL Locker
Sending a parcel via a DHL Locker is now faster and easier than ever. There’s no need to print labels thanks to our label-free shipping option. Simply scan the QR code at the locker and place your parcel in the compartment that opens automatically.
Reserve a locker at a DHL Parcel Locker
Want to make sure there’s space for your parcel? When you purchase a shipping label through our shipping tool, you can reserve a locker at a DHL Parcel Locker near you. Choose the size that fits your parcel and we’ll keep the locker reserved for you for one hour. That way, you can head out knowing there’s a locker available for your parcel.
Do you want a DHL Locker?
The DHL Lockers are becoming more and more common. They provide an easy way for local residents to receive and send parcels. Are you a business owner and interested in having a DHL Locker in or around your business? Click the button below.