I can't download my labels from My DHL Portal. What can I do?


My DHL Portal uses animations, but these are blocked by pop-up blockers. To download labels, you must set your browser to allow pop-ups. You can adjust this setting in your browser's privacy settings. In Google Chrome, you can go to “Settings,” “Content settings,” and then “Pop-ups.” 

If this doesn't solve the problem, feel free to contact our customer service department.

To customer service department