Choose an envelope
Pack, seal and send

From phone cases to mascara, you can send them in an envelope without any wasted space, with the service you expect from DHL eCommerce. We pick up all types of volumes at once and your customers can easily track their envelopes online throughout the entire journey, from webshop to doorstep.

Control over every envelope

Your customers also have control over their envelope shipment. Do they prefer to receive their envelope in the evening or at a ServicePoint? It's easy to arrange in the My DHL app. They can track it from start to finish with track and trace, and our convenient notifications let them know exactly when it arrives.

All-in-one pickup

You can also send items in an envelope with the same ease. We take all your pallets, packages, and envelopes at once, so there's no need to separate volumes or book separate pickups. And with a suitable package, you'll even have some space left. Shipping can be so efficient!

Your envelope, our business
How it works

Your envelope can be a maximum of 38 x 26.5 x 3.2 centimeters in size and weigh between 50 and 500 grams. Envelopes are suitable for all shipments that fit through the mailbox, such as documents, phone cases and mascaras. Does your shipment meet these conditions? If you provide a scannable shipping label, we'll take care of the rest. Directly at your own rate, even for smaller volumes.

More information

Sending in an envelop, something for you?
More info and custom quote

Suitable packaging
Less air, smart choice

Sending in an envelope means less wasted space, saving you space and being efficient. And that's not only good for you but also for your customers. They prefer to receive their order in a suitable package. Our short-term sustainability ambition? To deliver the last kilometers to the consumer fossil-free. Together, we're making the world a little greener.

More sustainable initiatives

Veelgestelde vragen

What are the specifications for sending an envelope with DHL eCommerce?

An envelope can weigh between 50 and 500 grams and can have a maximum size of 38 x 26.5 x 3.2 centimeters. Ensure a scannable shipping label (minimum size 10x15 cm) is placed on one side of the envelope.

What is the difference between a mailbox parcel and an envelope?

The weight of an envelope ranges from 50 grams to 500 grams. You can send an envelope within the Netherlands. The maximum weight of a mailbox parcel is 1 kilogram. You can send a mailbox parcel to both Dutch and Belgian consumers.

What are the delivery days for an envelope?

DHL eCommerce delivers your envelope from Monday to Saturday. The envelope is typically delivered the next business day, even in the evening if desired.

Can my customers change the delivery time?

Your customers can use the My DHL app to determine where and when the envelope should be delivered. This way, the envelope can also be sent to a DHL ServicePoint if, for example, the content needs to remain a surprise. Your customers will receive automatic delivery notifications.

What is the rate for sending an envelope?

At DHL eCommerce, you can easily request your own rate, even for lower volumes. Fill out this form, and you will receive a suitable offer from us.

What can and cannot be sent in an envelope?

An envelope is an ideal and sustainable solution for sending small and lightweight products, such as mascara or a phone case, when you want to provide your customers with control over their order. Note: You cannot send all goods with DHL eCommerce. See here for what you are not allowed to send.