Search My DHL

Business

Headline
DHL BusinessPoints
Paragraphs content

Over 100 BusinessPoints across the Netherlands
Business parcel shipping

Do you ship regularly? Then a DHL BusinessPoint is exactly what you need. These locations are specially designed for frequent shippers and offer extra convenience: drop off your parcels until 7:00 PM, benefit from faster processing and improved delivery performance. With over 100 BusinessPoints spread across the Netherlands, there’s often one nearby. Find your nearest BusinessPoint using our locator and experience the difference. The smart choice for high-volume senders.

Image
Extended drop-off time DHL BusinessPoints

Title
Extended drop-off time

Text

Drop off your parcels until 19:00 at a BusinessPoint. That means more time to prepare your shipments and faster delivery.

Image
Improved delivery performance DHL BusinessPoints

Title
Even better delivery performance

Text

Benefit from higher delivery performance within the Netherlands. A later cut-off time increases the chance of next-day delivery.

Image
Fast processing for parcel volumes - DHL BusinessPoints

Title
Fast and efficient processing

Text

BusinessPoints are designed for volume. With self-service kiosks and more space for handling, your shipments are processed more quickly.

Headline
DHL BusinessPoint
Title
Find your DHL BusinessPoint

Do you ship regularly business parcels? Easily find your BusinessPoint via our locator and experience the difference. The smart choice for those who ship a lot every day!

Find your BusinessPoint here
Find your BusinessPoint here
Section
Business
Header image

Find your DHL BusinessPoint

Hide title
Off
Exclude from search
Off
Hide Usabilla
Off
Show chat button
Off

We cannot say for certain, as this is a decision made by the local postal service. For example, they may have found the address unclear or incomplete, as is sometimes the case with apartment complexes. Or it may appear that the addressee is not actually the resident of the address. We have to trust their judgement and have no influence over it.

If the online tracking does not state a reason why the parcel cannot be delivered, it is best to wait until the parcel is returned. The local post office will usually attach a note or card to the parcel explaining why they were unable to deliver it.

This is usually due to an error in the sorting process. The parcel will either be sent to the correct country or returned. We cannot say exactly what will happen in a specific case, as we have no insight into the handling on site.

This varies per country of destination. For distant countries, it can take six to eight weeks, sometimes even longer. As soon as we receive the returned parcel, we will process it so that it can be included in the weekly return delivery of undeliverable shipments.

We have no influence on the processing of your shipment at customs.

Whether you are entitled to compensation for a lost parcel depends on whether value protection was selected for the shipment. If the parcel was sent without value protection, you cannot file a claim. If the parcel was sent with value protection, you can file a claim by using this form (Excel file).

Please note: you cannot file a claim:
- if the first scan at the mail processing centre in Frankfurt is missing, or
- if the local post office has scanned the parcel as delivered.

If you are a Global Mail Business (GMB) customer and you want to submit a claim, please use this form (Excel file).

Sometimes the recipient can make arrangements with the local post office, for example to have the parcel delivered to neighbours or to a collection point. This depends on the options offered by the local transport service to recipients. We have no influence over this.

Once the period during which the local post office stores the parcel for the recipient has expired, the parcel will be returned to the sender. We have no influence on this.

Subscribe to Business