Article 1; General
- These terms and conditions apply to the 'loyalty program' (hereinafter referred to as 'DHL Extra') in the My DHL app of DHL Parcel (Netherlands) B.V. and DHL Parcel (e-Commerce) B.V. registered in Utrecht under registration numbers 30076845 and 30076835 (hereinafter referred to as 'DHL').
- It concerns a temporary promotion with a duration from van August 12 until September 15 held in the Netherlands.
- Participants in the promotion declare their agreement with these terms and conditions upon participation in the promotion. These conditions are always available on the terms and conditions page.
- DHL reserves the right at all times to terminate, interrupt, or modify the promotion unilaterally and without prior notice, and/or to modify the promotion terms and conditions and/or the promotion products/prizes, if circumstances so require, without being liable for any compensation to the participants.
- The data obtained by DHL in the context of the promotion will be included in its database and will be treated confidentially and in accordance with the General Data Protection Regulation. The data will be used to communicate about the results of the promotion, products, and services of DHL. For more information, view our privacy statement.
- The Code of Conduct for Promotional Games of Chance 2014 applies to this promotion. This promotion qualifies as a small promotional game of chance within the meaning of Article 8 of the aforementioned Code of Conduct. Dutch law applies.
Article 2; Prizes
- The prize of the promotion is 5 back-to-school packages. Each package contains a DHL bike bell, DHL bike reflectors, DHL notebook, DHL pen, DHL laptop sleeve and a DHL mini mouse. Five (5) winners will be chosen, each participant can win a maximum of 1 prize (1 package).
- Prizes cannot be exchanged for cash, credit, or other prizes.
- Won prizes are personal and not transferable to third parties.
Article 3; Rules
- Participation in the promotion is free of charge.
- Participants have a chance to win a prize by signing up for the promotion in the My DHL app via DHL Extra, by clicking 'Join'.
- Winners will be drawn from all participants. Winners will receive a personal message from DHL in the week of September 16that the email address provided by them via the form in the My DHL app. Participants should also check their spam inbox. A winner is required to respond within 48 hours of the initial contact. If a winner does not accept the prize within this period, the prize will be forfeited, and a reserve candidate chosen at the same time as the original winner will be informed and must respond within 48 hours of the initial contact, and so on.
- There will be no correspondence about the result and the promotion.
- DHL may disqualify any participant and/or exclude them from participation if the participant acts in any way contrary to these terms and conditions (or if DHL suspects this, or if the participant has provided incomplete, incorrect, or misleading information, or has submitted information that is contrary to the law, or otherwise acts unlawfully towards DHL or third parties). DHL also reserves the right to exclude interested parties from participation if the performance of the transportation agreement cannot reasonably be expected of it.
- Participation is excluded for all DHL employees and anyone who is (in)directly involved in the organization of this promotion.
- To participate, a participant must be at least 18 years old and reside in the Netherlands. If a participant is younger than 18, parental consent is required for participation. All other participants are excluded from participation.
- The participant is responsible for providing accurate information. DHL is entitled to verify the accuracy of the information provided by the participant. Providing incorrect or incomplete information may result in exclusion from the promotion.
- For any questions and/or comments regarding this promotion, please send an email to [email protected].