To set your delivery preferences, go to your profile (top right-hand corner of in My DHL). Remember to add your address to your profile first, otherwise we won’t be able to find you. You can always change your preferences in your profile and even specify multiple preferences, such as for your work and home address. If you’re happy with your preferences, we’ll do everything to comply to your delivery preferences.
First time right
Simply indicate when you will be home or choose an alternative delivery address, such as a DHL Locker or DHL ServicePoint. This way your package will be delivered in one hit. And together we can deliver your packages more efficiently, save fuel and reduce carbon emissions.