For a better world
Big company, big responsibilities

DHL is the largest logistics service provider in the world – and we’re really proud of that – but with that comes with great responsibility. We operate worldwide so we need to care for that world. We’re taking on that responsibility by operating sustainably in the broadest sense of the word: we operate an efficient logistics chain, and provide smart delivery options for our recipients among other measures, all of which help us protect the environment.

Reducing carbon emissions

We care about the environment, which is why we take various measures to reduce our carbon emissions. We deliver our parcels using electric vans, HVO100 (a sustainable fossil-free fuel produced from waste, residual oils and fats) vehicles or electric (cargo) bikes.

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Inclusion

DHL wants its employees to feel at home with us and be able to develop how they wish. But this depends on having a safe working environment and the best possible working conditions. This applies to our operations teams, as well as our colleagues working in our offices. We encourage them to help us create a better world together. Through our foundation DHL Cares our employees can get involved in one of our community projects or start their own initiative.

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Reliability

We feel it’s important that our delivery service is reliable. Therefore, we only work with ServicePartners who comply with our standards and values. The suppliers with whom we work need to also accept our code of conduct. Transparency is also really important in our work: we’re open with our customers and colleagues. This means we remain true to our values, as well as our beliefs.

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What does sustainability mean to DHL?

Our biggest ambition is to bring people together and improve their lives. We do this based on the GoTeach and GoHelp pillars. We are also committed to reducing our carbon emissions, which involves focusing on the environment and supporting social initiatives within the Benelux.

Reducing carbon emissions

We believe it is important for our products and processes to be sustainable. That is why we strictly follow the latest sustainability standards when building sites such as our Dordrecht sorting center and our most recently built CityHubs. These buildings are also gas-free and equipped with solar panels. Almost all parcels from all our CityHubs are delivered using e-vehicles or those that run on HVO100, a sustainable fossil-free fuel produced from waste, residual oils and fats. 
 

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GoHelp

If there’s a disaster anywhere in the world, our extremely close-knit network can be of great assistance. The United Nations and other organizations really value our network and use it to provide emergency relief. But we also provide support to projects in the Netherlands – the response to the pandemic is a good example of this: we not only provided logistical support, but our employees were also drafted in to put together aid packages. This is how we lend a hand with large scale aid operations.

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GoTeach

The best way to build a good future is by increasing opportunities for young people. At DHL, we do this through our foundation DHL Cares. We have built committed partnerships with various foundations in the Benelux. All our partners can count on DHL’s and our employees’ support. We offer advice, provide funding, or contribute through our network of volunteers. Our target groups: families and the elderly who have experienced setbacks, but issues related to nature also get our attention.    

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