How do I use my not-at-home code, and what do I do if it doesn't work?


On the delivery page, simply select a new delivery option using your not-at-home code. This code is valid until the delivery person arrives at your door. The sooner you choose, the more delivery options you'll have.

If you did not receive a code
Didn't receive a not-at-home code or QR code, or is it not working? You can also adjust your delivery using your shipment number and postal code via track and trace. Need help? Feel free to contact us.