Returns Hungary - Instructions
- Packaging
Please pack your return shipment in a stable package. The outer packaging must be sturdy. The heavier or bulkier the shipment, the tighter and more stable the goods must be packed. The packaging must not have any visible damage and, if necessary, must be reinforced with adhesive tape.
- Label
Please attach the return label to the package so that it is clearly legible. Please make sure that the label is not stuck over several sides of the package. If you stick the label on the old package, please attach the new label so that the old label is completely covered.
- How to return
Disclaimer: This shipment cannot be dropped off at lockers.
a) DHL Parcel Connect Return shipments can be posted free of charge at any Magyar Posta Zrt. post office, or you can request a free pick-up at home via our customer service phone number. For a detailed list of postal locations, please visit www.posta.hu.
You can find a local ServicePoint via this link: psf.dhl.com
b) You can book a courier to pick up the package by calling Customer Service and stating the shipment ID (Only if the e-shop activated your shipment for pickup beforehand).
- Receipt
Once you have dropped your parcel into one of the ServicePoints you will automatically receive a receipt by email sent to the email address provided for the original delivery. The email will contain the parcel information for tracking and is a proof of handover.
- Track & trace
As soon as you have dropped off your parcel, you can track it by entering your shipment ID: www.dhl.com/tracking