Why is my parcel sometimes not delivered to my Agreed Place?

Agreed Place

Sometimes we cannot deliver your parcel at your Agreed Place. This happens, for example, if an age check has to take place or if someone has to sign for receipt.

In addition, we really want to be sure that shipments go to the right destination. That is why we check every delivery based on address and email details. If we have not received your email address from the sender, we cannot guarantee that we will deliver your parcel to the Agreed Place.

Also check the conditions for Agreed Place.