1. Open my.dhlecommerce.nl or the My DHL app
2. Click 'New shipment' and select the destination country and parcel weight
3. Enter your own details and the recipient's details
4. Pay easily with iDEAL | Wero or credit card
5. Choose whether to print the label or ship using a QR code

Prefer not to create your shipping label online? A DHL ServicePoint employee can also help you with this. This service costs an additional €1.10 and is only available for parcels shipped within the Netherlands.

Start shipping online
Download the app
Prohibited goods

If you're sending your parcel to a Dutch address, it'll normally arrive the next day, provided you dropped off the package in time. Due to busy times your shipment may take longer to reach its destination. International transit times depend on the destination country.

Delivery times Europe

You can send your parcel from a DHL store or leave it in a parcel station to be sent later. With 5000 points in the Netherlands, there's sure to be one near you. Find your DHL ServicePoint.

Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. Use international track and trace to follow other parcels. Make sure you have the shipment number and the recipient's postal code, so we can tell you exactly where your parcel is. We'll e-mail you as soon as your parcel has been delivered.

If you didn't receive a label after registering your parcel or if the label is not legible, please contact our customer service department for a new label.

There are rules for what you can and cannot ship with DHL eCommerce. For security reasons, it is prohibited to ship certain items and substances. If in doubt, please check with our customer service before shipping. 

List of prohibited items

Want to send a parcel but don't have a printer at home? No problem! When purchasing your shipping label, simply choose the 'QR code' option. You'll receive a QR code that can be scanned at a DHL ServicePoint or DHL Parcel Locker. We'll take care of the rest!

Start shipping

You can send envelopes very easily with DHL eCommerce. Using My DHL Portal, you can create a shipment in a few simple steps. It works exactly the same as shipping a letterbox parcel. Please note that you cannot send postcards or letters. You can find which other goods you are not allowed to ship here. 

Start shipping

Unfortunately, you can't use DHL eCommerce to send parcels addressed to a PO Box.

The recipient of your parcel will receive a text message or e-mail if it has been delivered to a DHL ServicePoint.

Does your parcel cross our border? Follow it every step of it’s journey with our international track en trace. Even in most remote areas. Neat!

The maximum dimensions of a mailbox parcel are: 38 cm long, 26.5 cm wide and 3.2 cm high. This way you can be sure that your package fits in every mailbox.

You can send a mailbox parcel to a DHL ServicePoint within the Netherlands for € 3.85, or to a home address for € 4.35. You can send parcels within Europe from € 10,75.

Start shipping

The DHL Locker is very easy to use. When your parcel has been delivered, you will receive a unique code that allows you to collect it. Want to send a parcel? Simply attach the shipping label to your parcel and scan the barcode at the locker. Don’t have a printer? Download the QR code and scan it at the DHL Locker screen instead.

Explanation about the locker

Do you want to send a parcel and drop it off at a DHL Locker? It's easy and can be done in two ways:

1. Attach a shipping label to your parcel and scan the barcode at the locker.
2. No printer at home? Choose the "QR code" option when creating your shipping label and scan the QR code at the locker.

Have you bought something on Marktplaats? You can easily have your parcel shipped with DHL. You can choose to have it delivered to a DHL ServicePoint, a locker, or directly to your home address.