DHL TrackNet Benelux allows you to monitor your shipments during the delivery process and see who signed for receipt. Choose here which TrackNet application you prefer to log into:
Business
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Parcel to Brussels or Bruges?
bpost and DHL know exactly what to do. By combining our services the Belgian consumer market is more accessible than ever. With it's flexible delivery options bpost offers your customers exactly what they have been waiting for. One more pro: your parcel reaches your customers' hands the next working day.
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At your service
If you send a parcel to Belgium, you can count on bpost and DHL Parcel. We don't just bring your parcels from A to B; we also provide extensive and professional services.

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Fast delivery
Fast delivery is an added bonus for you. We deliver your parcel to your customer in Belgium on the next working day. This includes Saturdays!

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Pick up is just around the corner
There are 2,300 bpost shops and 1,500 parcel lockers in Belgium. We are always near your customers.

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Customized delivery
bpost knows what its customers want and delivers accordingly including package deliveries to collection points or the garage behind a house. Your customer can scheduale everything themselves by using the My bpost app.

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French fans
You can count on French-speaking staff to deliver your parcels in Wallonia, bien sûr!

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An online shipping tool
Our ultra-modern, all-in-one shipping service for parcels, My DHL Parcel, makes it easy, reliable, and quick to send your parcels to Belgium.

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One pickup
If you have an order ready to be sent, we'll collect all your parcels and pallets in one go. This service is free of charge for pallets and if you send more than 50 parcels per month.

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Follow it every step of the way
Your customers can easily follow their parcels or pallets with track and trace.

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Steadfast support
Our support team stays up to date about what's happening in your organization. Our dedicated account managers get to know you even better and make our partnership even stronger.

Shipping parcels within the Benelux is easy when you work with the best delivery service in the Benelux. bpost and DHL Parcel have the solution to ensure that your parcel is delivered to your Belgian customer on the next working day.
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Shipment-related questions
Do you have a question about a specific shipment? Please contact our customer service, or create a ticket in My DHL Portal.
Invoicing
Do you have questions about your invoice? Please contact us by e-mail.
Commercial questions and help with My DHL Portal
Do you have questions about your contract, a new product or do you need help with My DHL Portal? Please fill in the form below and we will contact you as soon as possible.
Getting started
Want to learn more about DHL eCommerce services, find out about our rates or get started with My DHL Portal right away? Fill out the form below and we will contact you within one business day.
Request DHL For You Vandaag
Your customers will purchase more and more frequently from your online store if they can decide where and when to receive their parcel. They want fast delivery and the option to choose the time slot and date. With our additional service DHL For You Vandaag, you shorten the delivery time and meet the wishes of your customers. In addition, you have more time to prepare your orders for shipment, as you do not depend on standard pick-up times.
Same Day Delivery
Would you like to give your customers the convenience of DHL For You Today? If you do, they can count on home delivery between 5.30 p.m. and 10 p.m. As long as you deliver their packages to your local sorting center (RegioHub) before 1:30 p.m. or a CityHub* before 11 a.m. Orders that customers place in the evening, you can prepare for shipment the next morning. Ready with processing your evening orders? Then also process your morning orders and deliver the parcels on time. We will be at your customers' doorstep between 5.30 p.m. and 10 p.m.
Pick-up now possible
Would you prefer to have your packages picked up by DHL Parcel and are you located in the region of Roosendaal? Then you can now ask us to pick-up your parcels. Our employees will be happy to tell you more about this option. Are you located in a different region? In the near future it will be possible to book a pick-up for DHL For You Vandaag in more and more regions in The Netherlands.
More information?
Want to know everything about this additional service or apply immediately? Fill in the web form to learn more about DHL For You Vandaag for your business and we will gladly help you.
Register as a DHL ServicePoint
Do you have a shop in the Netherlands? Then you have the chance to include an official DHL ServicePoint in your store. Each parcel brings an extra customer to your store, which can increase your sales. And a DHL ServicePoint is quickly set up. Interested? Please fill in the registration form below.
Masthead
DHL eCommerce (Netherlands) B.V.
Reactorweg 25
3542 AD Utrecht
VAT: NL 007096112 B01
KvK-nummer: 30076845
DHL eCommerce (Services) B.V.
Reactorweg 25
3542 AD Utrecht
VAT: NL 007096100 B01
KvK-nummer: 30076835
Mediation and Dispute Resolution
The EU Commission has established an online dispute resolution platform. Consumers may submit here complaints relating to the online purchase of goods or service, but DHL eCommerce will not handle complaints via this platform. Do you have a complaint, please contact us