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DHL eCommerce business
The best shipping solution for your business

With a wealth of shipping experience, DHL eCommerce offers you unparalleled logistics know-how and a limitless network. We ship all over Europe, from Barcelona to Berlin. Even if you want to send a few pallets along with your parcel, we've got you covered. You can also manage all your shipments and returns online using our all-in-one shipping tool. Looking for a customized service? Our API gives you access to all of DHL eCommerce's services.

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What we do

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Seamless Shipping

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We collect parcels or pallets from any location and ship business-to-business as well as business-to-customer. Be the boss of your logistics with one pick-up, one invoice, and one contact.

Discover our logistics solutions
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European Expert

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From Estonia to Italy, DHL eCommerce has earned a reputation as the top logistics company. Our close network runs like a well-oiled machine, guaranteeing our excellent service everywhere in Europe.

Check our international service
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Pallet And Parcel Service

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Our European shipments and simultaneous pallet and parcel pick-up is a unique service on the market, enabling you to work even more efficiently.

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Dedicated Support Team

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We go the extra mile for you, co-monitoring and providing input on how to optimize your logistics processes. Our team is on stand-by around the clock.

Improve your processes
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Technology DHL
Our daily innovations

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Top-Level Technology

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From our all-in-one shipping service to plug-ins for online stores and customized API solutions – DHL eCommerce's technology helps you ship more easily and offer smart shipping solutions to your customers.

Our daily innovations
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Sector experts
Explore our service for your sector

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Experts In Your Sector

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We have dedicated sector teams who investigate the opportunities, challenges, and trends within major sectors. They're ready to share their knowledge with you.

Explore our service for your sector

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DHL For You Vandaag
Urgent shipments

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Ordered in the morning, delivered in the evening. DHL For You Vandaag is our express service for consumers in the Netherlands. If your customers want to make use of this service, you drop off your parcels before 1:30 PM at one of our sorting centers, and we make sure they are delivered in the evening before 10:00 PM.

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My DHL Portal for your customers
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Your customer is our customer

We know you move mountains to serve your customers. Once they've made a purchase, it's our job to keep them happy during the shipping process. We pull out all the stops, offering your customers a whole host of services: from smart delivery solutions to an easy-to-use track and trace service and more than 150,000 ServicePoints in Europe

Learn about service for your customers
Learn about service for your customers

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DHL BusinessPoints
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Smart business shipping

Do you ship multiple business parcels daily? Discover our BusinessPoints, specially designed for frequent shippers. Drop off your parcels until 7:00 PM and benefit from faster processing, improved delivery performance, and greater convenience. The smart choice for high-volume senders.

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Custom logistics service
Advanced solutions for you and your customers

DHL is bursting at the seams with smart delivery solutions and online services such as My DHL Portal: our free all-in-one solution for shipping parcels and pallets. Our plug-ins are easy to integrate in your online store and if you need custom solutions, our powerful API won't disappoint.

Benefits for recipients

For receivers

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Whether you're sending a business shipment or a personal parcel, DHL eCommerce delivers when it suits your recipient best: during the day, in the evening, or in the weekend. We have an excellent international network with many local CityHubs and pick-up points.

Benefits for recipients
Benefits for senders

For senders

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We have one single large network which we use to deliver to business clients and consumers. If you want to ship parcels and pallets from your warehouse or your store to anywhere in Europe, we'll make it happen. If you would like to discover the most practical solution for you, we'd be happy to help you optimize your logistics processes.

Benefits for senders

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Online solutions
Apps, API's and plug-ins

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Send and follow shipments, print shipping labels, plan pick-ups, and generate reports: My DHL Portal does it all. Our all-in-one shipping solution is the backbone of our online services. Creating an account is free and you can start shipping straightaway. What's more, our APIs and plug-ins are easy to integrate in each type of online environment, from online stores to e-commerce platforms.

Check our technological applications

Our customers

Will you become our next partner?

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My shipment
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Always on track

With track and trace you can follow your parcel every step of the way. But we offer more extensive services with our free shipping tool My DHL Portal, which gives you extra insight into the status of your shipment.

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My DHL Portal
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Be the boss of your shipment

Our all-in-one shipping solution My DHL Portal means you’re the boss of all your shipments. We keep you up to date on each step in the delivery process from the moment your parcel is on its way. Any irregularities during shipping will be displayed in our handy dashboard. With just a few clicks you can generate clear shipping reports, ensuring that your shipments seamlessly link up with your logistics processes.

Go to My DHL Portal
Go to My DHL Portal

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Focus on performance
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The control room at the ready

Our Operations Excellence team closely monitors your shipments every step of the way. If they notice something odd in our live data, the alarm bells sound and they can take action before anything goes wrong. This is just one of the many things that we do to ensure that you receive the best service possible. Interested in finding out what else we can do?

See our business services
See our business services

24/7 support
Questions about your shipment?

On our business support page, you'll find more information about shipping parcels and pallets with DHL eCommerce. Your question might even be included under the FAQs.

What are the maximum size and weight for my business shipment? How long will my parcel take to reach its destination? How do I create an account on my.dhlecommerce.nl?
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DHL Business
Ship your business parcels and pallets fast and easy
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Service without bounds
Top-of-the-list transportation

DHL eCommerce delivers to businesses and consumers across Europe. We also deliver your parcels and pallets together in one single combined service. We continue to innovate to stay at the top and develop state-of-the-art shipping solutions, (free) smart tools, and an electric fleet. With DHL eCommerce you have an enterprising partner to help you on your way!

Our European service

One european network

Whether you send a parcel to Amsterdam or a pallet to Paris, you can count on the same fast and reliable delivery. DHL eCommerce takes care of every step in the process, while you can watch each shipment like a hawk with track and trace.

Our European service
More about pallets and parcels

Parcels and pallets

From the tiniest parcels to the tallest pallets, at DHL eCommerce we handle it all. We also collect both types of shipments directly from you. By matching our sorting process to your needs, we make it as easy as possible.

More about pallets and parcels

Chatting about your business solution
Start a conversation

Looking for a shipper that fits your logistics needs? Chatbot Tracy is happy to explore which shipping solution suits you best.

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High-tech shipping service

We believe that IT is the future. That’s why we invest in online solutions that help you and your customers get ahead such as our prize-winning shipping service My DHL Portal and our ultra-modern tools. With our API and plug-ins you can even integrate our online services in your online store for free.

Check our online tools

We specialize in your sector

One branch is not like the other. DHL eCommerce understand the differences and is your expert partner. We focus on six sectors: e-commerce, retail, healthcare, high-tech, manufacturing and construction, and automotive. Our expertise helps you stay a step ahead of your competitors.

E-commerce
E-commerce expertise

E-commerce
Online service

It is our goal to ensure the same customer experience in all your sales channels. This gives your e-shoppers the ultimate customer journey, from order to delivery. And for you, each channel is profit.

E-commerce expertise
Retail
Retail expertise

Retail
Retail solutions

We love to work with retailers and they with us. Why? Because we offer logistics advantages that retailers need. See how we can support your business.

Retail expertise
Healthcare
Healthcare expertise

Healthcare
Healthcare deliveries with care

Healthcare is a sensitive sector. DHL eCommerce understands that small mistakes can have big consequences. That is why we deliver with care and leave nothing to chance.

Healthcare expertise



 

High-tech
High-tech expertise

High-tech
The human touch in high-tech

Precision is paramount in the high-tech sector. With our precise logistics service, safe transportation, and state-of-the-art solutions we help our partners to continuously innovate.

High-tech expertise
Industry and construction
Manufacturing expertise

Manufacturing and construction
Sky-scraping expertise

Our service for the manufacturing industry seamlessly connects all the links in the chain. We also assist with storage and fulfillment and even deliver to building sites. We provide the solid foundation for your building projects.

Manufacturing expertise
Automotive
Automotive expertise

Automotive
Changing gears

DHL eCommerce has been a partner for the automotive industry for many years. We are the market leader in B2B deliveries, an expert in the transportation of loose parts, and a specialist in delivering to solopreneurs.

Automotive expertise

DHL BusinessPoints
Smart business shipping

Do you ship multiple business parcels daily? Discover our BusinessPoints, specially designed for frequent shippers. Drop off your parcels until 7:00 PM and benefit from faster processing, improved delivery performance, and greater convenience. The smart choice for high-volume senders.

Want to know more?

Ask them yourself
Stories from our customers

Just Russel
Order today, delivered tomorrow

Together with Just Russel, DHL ensures that the promise “Order today, delivered tomorrow” is fulfilled. In the video, Mattias Decuypere, Head of Operations at Just Russel, explains how crucial it is to rely on a logistics partner that thinks along and adapts. At DHL eCommerce, we support everyone – from budding entrepreneurs to established organizations – in keeping their customer promise.

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Goos Horeca
Growing together

Goos Horeca chose DHL for its professional approach and the personal guidance provided by the account manager. According to Gijs Thiessens, Manager Organization & Logistics at Goos Horeca BV, that made all the difference. Thanks to this strong collaboration, we are jointly contributing to the company’s success, with reliability, commitment, and support as our guiding principles.

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Berner Produkten
Building success together

Berner Produkten chose DHL not because of price, but because of the way we work together. According to Michael Zwager, Managing Director Netherlands, it was the dedicated team that translated their needs into a reliable operational approach that made the difference. Even though the partnership is still relatively new, Berner already sees that commitments are truly being delivered on. Together, we are building trust, growth, and success.

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