Business

Over the past 220 years, DHL has built an impressive network and refined its services to the smallest details. It should come as no surprise that we are the European market leader in B2B and pallet transportation.

Thanks to our early delivery times dealers, garages, and stores love to work with DHL. We deliver 98% of business shipments the following day.

We collect your parcels and pallets at the same time, this is a unique service in the Netherlands. With our return service, standard pallets shipped within the Benelux are returned to you in one piece within four weeks.

We help you to design your logistics processes. The result? Efficient processes, cost-effective transportation, and the best solutions for your organization.

If you ship something as a general delivery to be left until called for, it will be sent to one of our sixteen DHL locations in the Netherlands. The business recipient can then collect their parcel or pallet when it suits them. This is handy for building contractors, for example, who prefer to pick up their materials after work.

DHL eCommerce also delivers every workday between 6:00 PM and 9:30 PM to consumers. People like electricians swear by this service, as they’re working on their clients' premises all day long. They can have the materials that they need for the next day delivered to their home, saving them a trip to the store. What more could you want?

Online stores for consumers offer an increasingly better experience. This slick, personal service that is now also available to manufacturers and is made possible by DHL eCommerce's smart delivery options. Consumers and solopreneurs can get what they want whenever they want it.

If you don’t have storage space for your products or construction materials, then fulfillment is the solution. An ultra-modern warehouse stores your goods and we take care of the logistics. Everything is streamlined, so that you can focus on your specialization.

Our return process is perfectly matched to the high-tech sector. If the wireless speakers ordered online don’t work or the smartwatch doesn’t meet all the technical requirements, you can register the product for return with Return & Recall. Your customers can return their order simply and fast through our ServicePoints.

We want to be and remain your first choice. This is why we use our First Choice method to constantly review how we can optimize our partnership. For example, we’ll look at which packaging you could best use to prevent damage. The motto: “Everybody. Everyday. Everywhere. A little bit better.”

With 150,000 ServicePoints and lockers across Europe, consumers will always find a DHL point nearby. If they collect their parcels at a DHL point, they will always be asked to show a valid ID. This ensures that all your high-tech parcels end up in the right hands.

Don’t take a risk with valuable high-tech shipments, and insure your parcels to the value of the content in addition to the standard insurance of DHL. That'll give you extra peace of mind.

With 5000 DHL ServicePoints in the Netherlands and 150,000 in Europe, there's sure to be one near your recipients. Here they can collect or return their medical products such as crutches, measurement devices, and insulin pumps.

From plaster casts to wound care and from medical gloves to surgical instruments: When it concerns logistics services between healthcare organizations we are always ready to lend a hand. That way, you have more time for your patients.

Are you curious to find out how to package your fragile parcels for shipment? We know all the ins and outs about boxes, pallets, and crates. Together with big players in the packaging industry we continue to improve our solutions.

You may ship dangerous goods for the healthcare sector with DHL eCommerce. Please note that this only applies to limited quantities (LQ) and only for B2B shipments. You must register this with your DHL account manager.

You customer can select the day on which their parcel is delivered, from Monday through Saturday, up to two weeks ahead. Plenty of time to find a convenient moment.

Your customer selects the time slot for the delivery and can choose between the morning, afternoon, or evening. Waiting at home all day for a parcel is history.

Your customer can also choose to have their parcel delivered at home. If they're not home at that moment, we can deliver to the neighbors.

From Monday through Saturday evenings, DHL eCommerce also delivers to your door from 6:00 PM to 9:30 PM. This is perfect for customers who are not at home during the day.

DHL eCommerce also delivers on Saturdays at no extra cost. This is handy for customers who work all week.

If you order before noon, DHL Same Day will make sure that it arrives in the evening between 6:00 PM and 9:30 PM. Speedy delivery at its best.

If your customer is rarely at home, they can collect their parcel at a DHL ServicePoint. There are 5000 ServicePoints across the Netherlands.

Customers can also collect their parcel at a DHL Locker, most of which are accessible 24/7. Lockers inside stores operate according to the store's opening hours.

A simple return process improves repeat sales, so we make it as easy as we can for your customers. We don't just operate the 150,000 DHL ServicePoints throughout Europe, but also spontaneously pick up any return parcels if we're there for delivery. We're here to make your life easier!

Our couriers are early birds, know their way through the city centers, and ensure that your supplies arrive before the shopping streets get busy. We deliver three-quarters of our shipments before 1:00 PM, so that you can start the day fully stocked.

We also deliver on Saturdays. We collect outgoing parcels that you want to deliver in the weekend on Friday. Did we miss you? Then we'll try again the next workday. Saturday delivery is not available for the Wadden Sea Islands.

From the tiniest parcels to the tallest pallets; at DHL eCommerce we handle it all. When we come to collect your shipments, we take everything in one go. As the same applies for deliveries, we can provide one complete service for all types of parcels.

Seamless integration with your systems thanks to our free plugins, so you can immediately benefit from our efficient logistics solutions. Additionally, we also offer custom solutions.

A package to Purmerend or pallets to the Pyrenees? DHL eCommerce knows how to handle it.

Easy and customer-friendly return options contribute to a positive customer experience. 

Transparent and timely communication with your customers, so they always know exactly where their order is.

Your customer chooses the delivery day. From Monday to Saturday, up to two weeks in advance. Plenty of time to find a convenient moment.

Your customer chooses the delivery time, with options for morning, afternoon, or evening. No more staying home all day.

Your customer can choose to have their order delivered at home. If no one is there, we’ll attempt to deliver it to the neighbors (if preferred).

From Monday to Saturday, DHL eCommerce also delivers in the evening, between 6:00 PM and 10:00 PM. Ideal if your customers are away during the day.

On Saturdays, DHL eCommerce is ready to deliver your shipments. Convenient if your customers work during the week.

Orders delivered to a sorting center before 1:30 PM will be delivered the same day before 10:00 PM with DHL For You Today. Lightning-fast service.

If your customer isn’t home often, they can pick up their order at a DHL ServicePoint. In the Netherlands alone, we have 4,800 locations.

Customers can pick up their package at a DHL Locker. Most are available 24/7. Only lockers located in stores are subject to opening hours.