Download the latest Electronic Service Directory and Postal Location Network Type here. We recommend updating your database, so you'll always have the correct information on your shipping labels.
Business
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Heb je een interessante lead voor DHL Parcel? Geef 'm door via dit formulier. Wij nemen contact op met de lead en houden jou op de hoogte.
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How can I import shipments and addresses into My DHL Portal?
With the Excel files below, you can easily import a large number of addresses or shipments into My DHL Portal. Download the files, enter your data, and follow the instructions in the manual.
Import shipments
Import addresses
If you still have questions, ask one of our experts.
DHL TrackNet Benelux allows you to monitor your shipments during the delivery process and see who signed for receipt. Choose here which TrackNet application you prefer to log into:
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Parcel to Brussels or Bruges?
bpost and DHL know exactly what to do. By combining our services the Belgian consumer market is more accessible than ever. With it's flexible delivery options bpost offers your customers exactly what they have been waiting for. One more pro: your parcel reaches your customers' hands the next working day.
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At your service
If you send a parcel to Belgium, you can count on bpost and DHL Parcel. We don't just bring your parcels from A to B; we also provide extensive and professional services.

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Fast delivery
Fast delivery is an added bonus for you. We deliver your parcel to your customer in Belgium on the next working day. This includes Saturdays!

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Pick up is just around the corner
There are 2,300 bpost shops and 1,500 parcel lockers in Belgium. We are always near your customers.

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Customized delivery
bpost knows what its customers want and delivers accordingly including package deliveries to collection points or the garage behind a house. Your customer can scheduale everything themselves by using the My bpost app.

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French fans
You can count on French-speaking staff to deliver your parcels in Wallonia, bien sûr!

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An online shipping tool
Our ultra-modern, all-in-one shipping service for parcels, My DHL Parcel, makes it easy, reliable, and quick to send your parcels to Belgium.

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One pickup
If you have an order ready to be sent, we'll collect all your parcels and pallets in one go. This service is free of charge for pallets and if you send more than 50 parcels per month.

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Follow it every step of the way
Your customers can easily follow their parcels or pallets with track and trace.

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Steadfast support
Our support team stays up to date about what's happening in your organization. Our dedicated account managers get to know you even better and make our partnership even stronger.

Shipping parcels within the Benelux is easy when you work with the best delivery service in the Benelux. bpost and DHL Parcel have the solution to ensure that your parcel is delivered to your Belgian customer on the next working day.
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API advice
Do you have any questions about the installation or other matters, we're glad to help you with our free advice. Just leave your details here, and we'll get back to you to explain it all.
Contact via e-mail
Do you have a question? We are happy to help you quickly. Leave your question below and enter your details, we will ensure that you get the right information quickly.
Ask our experts
Shipment-related questions
Do you have a question about a specific shipment? Please contact our customer service, or create a ticket in My DHL Portal.
Invoicing
Do you have questions about your invoice? Please contact us by e-mail.
Commercial questions and help with My DHL Portal
Do you have questions about your contract, a new product or do you need help with My DHL Portal? Please fill in the form below and we will contact you as soon as possible.